Proving the Business Case for the Internet of Things

ZIM increases container fleet due to success of monitoring service

Steve Rogerson
January 5, 2016
ZIM Integrated Shipping Services is expanding its refrigerated container fleet to answer the demand for its ZIMonitor service. Launched in early 2015, ZIMonitor lets customers track, monitor and remotely control sensitive, high-value cargo stowed in refrigerated containers.
Users can opt to receive alerts regarding their shipment via text message or email, closely monitor their cargo's status and intervene to prevent damages through Israel-based ZIM's round-the-clock global response team.
About 1900 12-metre-high Cube refrigerated containers are planned to be deployed during 2016. The environmentally friendly containers were specifically designed to accommodate the ZIMonitor service and received a special prefix: ZMOU.
ZIM has partnered with Teva Pharmaceutical Industries, a global pharmaceutical company, on a successful pilot of the ZIMonitor service. Upon the completion of the pilot, the ZIMonitor service quickly gained popularity among ZIM's customer base.
"We are very pleased with the growing demand for our monitored services,” said Nissim Yochai, ZIM's VP of global sales. “The ZIMonitor system was designed by ZIM for the cold supply chain and employs state-of-the-art technology. The service provides a tailored solution for customers who ship pharmaceuticals, perishable food and other high-value and sensitive cargo. As part of ZIM's comprehensive strategy, we are committed to further enhance and improve our services in response to what the market needs."
ZIMonitor is designed to comply with the GDP good distribution practice guidelines, which are applicable to the pharmaceutical industry, and to provide on-going data flow, alerts and automatic reports, along with a round-the-clock dedicated and professional response team along the cargo route to respond promptly and prevent damages.
Online alerts via text message and email provide temperature, humidity level, GPS location, route deviation and unauthorised door opening. There are predefined reports for logistical and operational analysis.
The online monitoring service is suitable for various types of valuable or sensitive cargo such as: pharmaceuticals; medical lab equipment; aviation products; perishable foodstuffs; wines and other alcoholic beverages; agriculture (seeds); electronics; art work and antiques; and hazardous or IMDG code goods.