Proving the Business Case for the Internet of Things

Wallgreens to extend telehealth platform to 25 states

Steve Rogerson
June 16, 2015
 
US pharmacy retail chain Walgreens plans to roll out its telehealth platform to 25 states by the end of this year. The company launched the platform in partnership with Florida-based MDLive in December and it is now available in five states – California, Colorado, Illinois, Michigan and Washington.
 
Chicago-based Walgreens also announced that in addition to mobile, users can now access the platform via the company’s web site on desktop and tablet devices, in states where the service is offered.
 
The service provides round-the-clock access to MDLive’s network of US board-certified doctors, and is planned to be available to users in 25 states by the end of 2015.
 
“As we continue to advance our telehealth strategy and expand our digital footprint, we’re pleased to help offer unparalleled access to medical professionals for more of our customers,” said Adam Pellegrini, Walgreens divisional vice president of digital health. “Our society truly values anytime, anywhere convenience. And with a growing need for access to affordable health care services, we believe telehealth solutions can play an important role in helping to improve patient outcomes and continues our mission to provide a seamless, omni-channel digital health experience.”
 
The service is available in iOS and Android versions of the Walgreens mobile app, and the platform enables users to consult virtually with MDLive board-certified physicians for a range of acute conditions. Importantly, these physicians can e-prescribe medications when appropriate. Visits with a participating MDLive physician cost $49.
 
“MDLiveE and Walgreens share a commitment to offering consumers more choice for convenient, quality and cost-effective care, and we look forward to working together to roll out our services in more states and more communities throughout the year,” said Randy Parker, CEO of MDLive.
 
As more connected and convenience-driven consumers are turning to telehealth as their choice to access health care services, the availability of MDLive through the Walgreens mobile application and desktop further strengthens both organisations’ aim to bring quality health care that is convenient and affordable to everyone, anytime, anywhere. The initiative is said to demonstrate Walgreens commitment to healthcare innovation and consumer engagement while introducing virtual health visit technology through MDLive to empower consumers with greater access to immediate care.
 
Walgreens, the USA’s largest drugstore chain, operates 8232 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the US Virgin Islands. More than eight million customers interact with Walgreens each day in communities across America.
 
Founded in 2009, MDLive is a provider of virtual healthcare, online and on-demand for consumers, employers, payers, hospitals, physician practice groups and accountable care organisations.