Proving the Business Case for the Internet of Things

UPS partners HubBox to offer flexible delivery

Steve Rogerson
October 1, 2019



UPS has teamed up with HubBox to create an easy-to-use and easy-to-implement application that makes UPS Access Point locations in the USA and Europe visible in the checkout process.
 
As ecommerce continues to surge in popularity, today’s busy online shoppers want deliveries made on their terms – they want packages to arrive securely when and where they want. And if they aren’t going to be home for the delivery, they want a safe alternative.
 
E-tailers need a way to address this growing consumer need, and that’s why UPS has teamed up with HubBox to create an easy-to-use and easy-to-implement application that makes UPS Access Point locations in the USA and Europe visible in the checkout process.
 
HubBox’s software can be integrated with most major ecommerce platforms, including Shopify and Magento. HubBox works with retailers to incorporate the ship-to-a-UPS Access Point location service into their web site so they can offer consumers convenient alternatives to home delivery. In addition, HubBox can connect to retailers' label printing to streamline the printing process. This helps businesses of all sizes that don’t have the IT resources or in-house knowledge to develop these capabilities.
 
Through HubBox, US retailers can offer consumers the option to ship to more than 21,000 UPS Access Point locations in the USA and more than 17,000 in Europe. European countries with UPS Access Point locations are Austria, Belgium, Czech Republic, Germany, Denmark, Finland, France, Hungary, Italy, Lithuania, Netherlands, Norway, Poland, Spain, Sweden, Switzerland, Portugal and UK.
 
“This is yet another example of how UPS is delivering to businesses that want to stand out in the competitive retail landscape, while at the same time creating options and improving convenience for consumers,” said Bill Smith, vice president at UPS. “HubBox’s click-and-collect can integrate seamlessly into a retailer’s web site and make it easy for customers in the USA and Europe to ship to the best UPS Access Point location that fits their busy schedules.”
 
According to the 2019 UPS Pulse of the Online Shopper survey, one in five shoppers prefers an alternative delivery location to a home delivery. Retailers that offer alternative delivery options can benefit from reduced shipping rates, as residential surcharges do not apply to business deliveries. In addition, they can avoid the inconvenience of failed deliveries.
 
“We’re thrilled to be working with UPS to make the convenience of picking up packages at a UPS Access Point location even easier,” said Sam Jarvis, founder and CEO at HubBox. “Combining our specialised software with UPS’s unrivalled transportation and logistics network means that e-tailers of all sizes can employ an easy and convenient local pickup offering speed, safety and simplicity.”
 
With more than 40,000 UPS Access Point and 38,000 drop-box locations around the world, UPS has more than 78,000 locations to pick up or drop off packages. UPS is in the process of adding 12,000 additional UPS Access Point locations across CVS Pharmacy, Michaels and Advance Auto Parts stores, bringing the total number of locations to 21,000 in the USA and 40,000 globally. Soon, more than 90 per cent of US consumers will find a UPS Access Point location within 8km of their home.
 
HubBox’s ship-to-a-UPS Access Point location service will be part of the UPS Ready programme, which is a suite of third-party services integrated with UPS technology, products and services.