Proving the Business Case for the Internet of Things

Savioke and Swisslog launch autonomous healthcare robot

Steve Rogerson
October 16, 2018

Swisslog Healthcare and Californian robotics company Savioke have announced the full market launch of Relay, an autonomous service robot (ASR) for healthcare settings. Initially deployed for pharmacy and laboratory pick-up and delivery, the robot helps hospitals optimise labour productivity.
"Today's healthcare environment challenges nurses, lab techs and pharmacists to decide how they spend their valuable time," said Cory Kwarta, North America president for Swiss company Swisslog Healthcare. "The Relay ASR is an advanced delivery technology helping hospitals optimise labour productivity and more effectively allocate resources to ensure patients get the care they need when they need it."
The Relay robot safely and reliably transports items throughout the hospital, freeing up nurses, pharmacists, lab techs and other skilled workers to focus on more valuable work and patient care. Able to operate elevators, doors and navigate in busy public corridors, Relay delivers medicines, blood, lab specimens, snacks and documents safely 24 hours a day.
Several hospitals in the USA and Europe have contracted with Swisslog Healthcare to deploy Relay robots to improve lab and pharmacy workflow. Hutchinson Health in Minnesota deployed Relay in May to deliver blood and specimens between the central laboratories and adjoining clinics and is already seeing significant skilled labour savings each day.
"After four years providing service in the hospitality industry, we are thrilled to see Relay doing such important work in the healthcare space," said Steve Cousins, CEO of Savioke. "With many hospitals already short staffed, Relay can handle the tasks that typically take skilled healthcare workers away from their primary, critical responsibility of caring for or serving patients."
Swisslog Healthcare provides medication management and automated material transport to hospitals and health systems. Savioke develops service robots operating safely, securely and reliably in human environments. The two companies have combined strengths to create a category of robots designed for improving workflow in healthcare settings.