Proving the Business Case for the Internet of Things

Philips connects children’s hospital in Arizona

Steve Rogerson
September 27, 2017

The Phoenix Children’s Hospital in Arizona opened this month an emergency department (ED) and level-one paediatric trauma centre using connected technology from Dutch company Philips.
In a 15-year, long-term strategic agreement, Phoenix Children’s is collaborating with Philips to drive clinical excellence and improve the patient and staff experience. The $40m 3900 square-metre ED will increase Phoenix Children’s emergency and trauma care capacity while meeting the demands of Arizona’s burgeoning paediatric population.
The ED and trauma centre provides access to Philips’ advanced medical products for the emergency environment, including imaging systems in computed tomography (CT), digital radiography, ultrasound and IntelliVue patient monitors that let a clinician see lab results right from a patient’s bedside.
This is the second paediatric hospital in the USA, and the fourth in the world, to have access to a Philips IQon spectral CT scanner, which provides critical imaging of traumatic injuries, tumours, vascular structures and infections with a single CT scan, thereby allowing earlier diagnosis and helping providers refine their treatment strategy.
“Traumatic injuries are the leading cause of death among Arizona children between the ages of one and 16, which is why highly specialised emergency and trauma services are some of the biggest priorities for our team,” said Richard Towbin, chief of radiology at Phoenix Children’s Hospital. “We are fortunate to work with a partner like Philips who understands the complexity of treating children. With cutting edge technology like the IQon spectral CT, we can make quicker diagnoses with very low-dose, highly detailed scans. Our new centre paired with these technologies will help us continue to safely monitor and examine patients, and ultimately save the lives of more children.”
Phoenix Children’s original ED and trauma centre was designed to treat 22,000 children annually, but saw more than 83,000 patients last year alone. With Arizona’s expanding population, the hospital strategically planned for the needs of this growing community, building the new centre with the capacity to accommodate 100,000 patients each year.
“Phoenix Children’s ED and trauma centre is one of the busiest paediatric centres nationwide, which made it very important for them to gather insights from clinical teams while researching usage and workflow,” said Brent Shafer, CEO of Philips North America. “By utilising new, relevant, connected services from Philips in their ED and trauma centre, Phoenix Children’s will expand its high standards of care to meet the growing paediatric needs of the community, providing a better experience for its patients and clinical teams. The hospital’s teams are at the frontier of using technology to make a meaningful difference in local communities, breaking down organisational boundaries and moving closer to seamless care.”
Recent research from Philips and the George Washington University School of Medicine & Health Sciences revealed key ED insights, including how access to primary care can lower ED usage. Phoenix Children’s agrees with the findings in this research, and has made investments in its ED and trauma centre, as well as its accountable care organisation, Phoenix Children’s Care Network (PCCN).
PCCN is an alliance of more than 1000 paediatric primary care providers and specialists from across the state committed to providing Arizona children the care they need to live healthy lives and avoid more trips to the ED.