Proving the Business Case for the Internet of Things

Queen picks Orbcomm for in-cabin technology

Steve Rogerson
October 29, 2019



North Carolina-based logistics provider Queen Transportation has selected Orbcomm to provide its in-cabin technology across its entire fleet of lorries.
 
The New Jersey company’s technology provides wireless connectivity through its hardware and integrated cloud-based analytics platform and information management engine for optimal fleet management.
 
Queen Transportation is using the technology to enhance operational efficiency through increased visibility and auditing, along with more automated management of its drivers and lorries.
 
The system delivers GPS fleet tracking and connects to the lorry’s Can bus to collect important data seamlessly from the engine, brake systems, fuel tanks and more, providing access to deep analytics and reporting via FleetManager, Orbcomm’s latest web platform.
 
By automating hours of service calculations, Orbcomm helps Queen Transportation comply with the ELD electronic logging device and FMCSA hours of service rules. The technology also lets Queen Transportation improve driver safety by providing live, on-board driver performance scoring and correcting unsafe driving behaviour that can lead to accidents, fines and higher insurance.
 
By leveraging the platform, Queen Transportation can decrease operating and maintenance costs and improve productivity through real-time asset management, reduced risk of fuel loss and preventive maintenance.
 
To enhance productivity, communications and customer service, Queen Transportation is using an integration that links Orbcomm’s FleetManager data from its lorry assets to the McLeod Software transportation management system and workflow application. In addition, Queen is incorporating Orbcomm’s latest scanning application into its operations, which allows drivers to submit proof of delivery paperwork electronically, speeding up the billing process and improving cash flow.
 
Queen Transportation is also leveraging Orbcomm’s integration with the Drivewyze PreClear weigh station bypass product, so drivers do not need to stop or slow down at scales, saving fuel, maintenance costs and driver hours of service.
 
“Queen Transportation is dedicated to providing its customers with the highest quality service, and we’re pleased to provide powerful fleet management to help them unlock incremental efficiencies and performance levels,” said Marc Eisenberg, chief executive officer of Orbcomm. “Queen Transportation is taking full advantage of a number of unique integrations within our platform to automate workflow, optimise driver hours of service and improve billing, and they’re already seeing the benefits to their bottom line.”
 
Queen Transportation is an asset-based trucking company in Hickory, North Carolina, that provides service across the USA. The family-owned company is focused on supplying trucking and logistics services. It continuously invests in technology for its more than 75 lorries and training for its drivers.
 
“Orbcomm offers the flexibility and reliability we were looking for in fleet management that enables us to share data and insights seamlessly across our operations and gain full visibility into every aspect of our business,” said Doug Ostrowski, director of operations for Queen Transportation. “Our drivers find Orbcomm’s solution to be intuitive and their customer support to be top-notch. We’re very happy with the fleet-wide improvements we’re seeing in driver safety and productivity as well as compliance with the ELD mandate.”