Oracle adds to supply chain management cloud service
April 2, 2019
To help global organisations create more responsive and efficient supply chains, Oracle has added to its supply chain management (SCM) cloud.
The updates will let organisations reduce costs and stay ahead of changing expectations by connecting service and field technicians, aligning orders and invoicing with a project or organisation, and improving orchestration of vendor-managed inventory.
"Organisations need an efficient and responsive supply chain to stay ahead of constantly changing expectations and that requires trust, transparency and open lines of communication across the entire value chain," said Jon Chorley, vice president at California-based Oracle. "The new innovations within Oracle SCM cloud help customers generate more value from their investment, build adaptable organisations, and lay the foundation for the coming era of blockchain-enabled supply chain transparency."
The SCM cloud can help organisations of all sizes take advantage of innovations in artificial intelligence, blockchain and the IoT across their supplier networks to enhance productivity, reduce costs and lower risk. The additions include:
- Field service logistics: This lets organisations quickly resolve customer issues by connecting customer service teams and field service teams. This connection enables customer service to order parts from within a service request, coordinate timely delivery and manage service technician trunk stock.
- Project-driven supply chain: This capability facilitates accurate and timely billing upon fulfilment by integrating and automating the tracking of project attributes and related costs from a sales order.
- Supply chain collaboration: This vendor-managed inventory assists with replenishment and ensures clear, accurate and efficient engagement by allowing users to share on-hand quantities securely with selected suppliers.