Proving the Business Case for the Internet of Things

Nauto AI to improve Fleet Driver Behaviours

William Payne
November 14, 2019

Nauto has launched an in-vehicle real-time driver behaviour learning platform to increase fleet safety and reduce reported claims. The Palo Alto based company, which specialises in AI-powered fleet safety products, says the platform can actively predict and reduce high risk driving events. The company says that customers are finding reported claims being reduced on average by over 35 percent, with some customer reporting more than 80 percent reductions.

The Nauto Driver Behaviour Learning Platform deploys AI in the vehicle to continuously analyse sensor data from driver behaviours, exterior hazards and vehicle movement in real-time. 

Nauto’s platform consists of five core modules designed to complement each other with a number of new features that deepen Nauto’s ability to analyse driver behaviour, vehicle triggers and exterior hazards.

In-vehicle alerts fuse data from an array of sensors in real-time and compares against insights derived from over 400 million AI-analysed video miles and billions of telemetry data points. In-Vehicle Alerts notify drivers to take action and may prevent collisions before they happen. 

Nauto argues that existing in-vehicle solutions rely on sending data back to the cloud for analysis, creating delays and leaving no time to prevent potentially fatal collisions. By relying on in-vehicle AI processing, Nauto claims that its in-vehicle alerts are able to affect driver improvement immediately, and have "automatically improved behaviour in 80 percent of drivers".

on-demand coaching is designed to allow safety and fleet management to coach the remaining 20 percent of drivers that need formal, in-person training. Nauto deploys in-vehicle image analysis to gain an overview of driver policy violations, and can detect prohibited activities such as cell phone use and smoking.

Claims Management can detect collisions and immediately notify fleet managers to file first notice of loss (FNOL). Employing a cloud-to-device AI detection model, Nauto says its Claims Management feature can capture precise and relevant video, time, location and other pertinent information, and automatically populates a Collision Report for FNOL reporting. In the case of frivolous and wrongful claims, fleets can exonerate drivers and protect their brand with video evidence.

Safety Insights provides fleets with actionable data and configurable reports to run a more effective and efficient safety programme. A newly designed Insights Dashboard can prioritise improvement opportunities at the fleet, driver, and device level to streamline operations using intuitive workflows.

Driver Engagement is designed to offer fleets a suite of features designed to ensure drivers rapidly adopt Nauto’s driver-first safety programme. In-Vehicle Alerts help to impact driver behaviour without manager intervention needed, and on average, On-Demand Coaching retrieves less than 0.1 percent of drive time video4 to capture coachable events. 

To further engage drivers, Nauto’s Driver App enables drivers to view their own safety scores and event videos, bringing transparency and open communication between driver and manager. For fleets seeking additional privacy protections, Nauto offers the ability to limit all coachable event uploads, allowing fleets to completely automate coaching through In-Vehicle Alerts, or even depersonalise media through automated blurring of faces and license plates.

Loram, a supplier of track maintenance and friction management services and equipment, deployed Nauto across its fleet earlier this year. Loram fleet drivers average close to seven million miles per year and have an excellent safety record. However, Loram thought they could improve even more by reducing driver distractions in the vehicle. “When evaluating dozens of seemingly similar technologies, Nauto’s real-time In-Vehicle Alerts, and the ability to exonerate our drivers from false claims, were a clear differentiator,” said Kevin Burton, vice president, fleet operations, Loram Maintenance of Way, Inc. “From the moment we installed Nauto across our fleet, we saw a tremendous change in driver behaviour. In addition to combating distracted driving, Nauto’s platform alone has cleared our drivers in 70 percent of our wrongful at-fault insurance investigations in the first 10 months.”

“We designed the Nauto Driver Behaviour Learning Platform to be the most important part of a commercial fleet’s driver safety program,” said Shweta Shrivastava, vice president of products, Nauto. “We help commercial fleets protect its most critical assets — its drivers. By alerting drivers to danger before it’s too late, or offering clear and actionable coaching in the moment, companies are quickly learning the power of Nauto’s platform to reinvent fleet economics and keep drivers safe.”