Proving the Business Case for the Internet of Things

New Orleans goes mobile to support clinical best practice

William Payne
February 28, 2018

New Orleans' Children's Hospital has adopted mobile based software to enforce clinical best practice and support on-job training among front line clinical staff, including doctors, nurses and clinical ancillary staff. The hospital is using the Elemeno cloud platform and device software from Oakland, California based Elemeno Health.

The Elemeno platform is a context-driven, micro-learning solution designed to help front-line nurses, doctors and ancillary staff adhere to consistent delivery of best practices at the point of care.

New Orleans' Children’s Hospital is a 224-bed, not-for-profit paediatric medical centre offering a complete range of healthcare services for children from birth to 21 years. With over 40 paediatric specialties and more than 400 physicians, it is the only full-service hospital exclusively for children in Louisiana and the Gulf South.

Developed in collaboration with UCSF Medical Centre, the Elemeno platform provides “just-in-time” training, enabling front-line medical professionals to access, from any device, interactive guidelines, smart checklists and concise how-to videos. Complicated best practices are simplified into bite-sized learning, and the social and “gamification” elements included in the software are designed to engage and motivate team members.

Elemeno’s platform, which is accessible on desktop and mobile devices, is designed to advance quality and patient safety at the point of care. In a one-year study at UCSF Benioff Children’s Hospital San Francisco, the Elemeno prototype was deployed to target central line care. The published results showed that the platform helped UCSF implement best practices and cut central line infections (a costly and deadly hospital acquired infection) in half, saving over $1 million and an estimated three lives.

Children’s Hospital is the first hospital in Louisiana to implement Elemeno’s SaaS platform to help scale training and standardise care.

“We chose Elemeno’s mobile-friendly platform because we wanted a simple, efficient solution that would engage and help our front-line teams to quickly access and adopt best practices, thereby improving the quality of care and safety for our patients,” said Jamie Wiggins, MS, RN, senior vice president and CNO.

“With the rapidly growing complexity of healthcare today, it becomes increasingly difficult for front-line staff to master best practices, ultimately leading to errors, inefficiencies, waste and burnout,” said Dr. Arup Roy-Burman, CEO and co-founder of Elemeno Health. “It is for this reason we created a context-driven, staff-centred platform. While we developed this patient safety solution in San Francisco, we are thrilled to now see it scale nationwide.”