Proving the Business Case for the Internet of Things

Microsoft powers IoT for Essity hygiene and health products

Steve Rogerson
September 27, 2017

Microsoft is helping Swedish company Essity leverage the power of big data and cloud computing to enhance its hygiene and health products.
Essity will implement Microsoft's Azure cloud-based computing platform. Azure is a collection of integrated cloud services used to build, deploy and manage applications through Microsoft's global network of data centres.
Essity, which develops, produces and sells hygiene and health products, including the Tork and Tena brands, began to leverage big data to deliver smart ways to help improve the lives of people around the world four years ago, when it took an IoT approach to incontinence care for nursing home residents.
Tena Identifi was the first incontinence care product designed to track electronically a patient's voiding patterns. The data are graphically converted into actionable, evidence-based reports to help nursing home staff optimise individualised continence care by ensuring that the right products are being used and that toilet routines are optimised, enhancing quality of life for nursing home residents.
In 2014, the Tork brand brought an IoT approach to facility management in venues such as stadiums, amusement parks, hospitals, airports and offices around the world. Through its Tork EasyCube facility management software, Essity empowers cleaners and facility managers to track real-time data to ensure that soap and hand sanitizers, paper towels and bath tissue are never running on empty, lowering costs and improving consumer experiences.
It helps them deliver higher cleaning quality more efficiently by having real-time information on what is needed, when and where. This data-driven cleaning also saves time and boosts the productivity and job satisfaction of janitorial staff.
"Every day, Essity is improving well-being for millions of people around the world through its innovative hygiene and health products," said Robert Sjöström, senior vice president at Essity. “We are industry leaders in product design and quality, but in today's digital world we know we need to push the boundaries of innovation even further. The cooperation with Microsoft will contribute to increased value and improved service for our customers and consumers. Through our strong commitment to research, development and digital innovations combined with our strong brands will facilitate people's everyday lives.”
Essity produces and sells personal care (baby care, feminine care, incontinence products and medical), consumer tissue and professional hygiene products. Sales are conducted in around 150 countries under many brands. As well as Tena and Tork, these include Leukoplast, Libero, Libresse, Lotus, Nosotras, Saba, Tempo, Vinda and Zewa. The company has about 48,000 employees and net sales in 2016 amounted to approximately SEK101bn. The headquarters are in Stockholm, Sweden.
"We're proud to be chosen as a trusted partner on Essity's digital transformation journey," said Joacim Damgard, general manager for Microsoft Sweden. “This collaboration will enable a new digital cloud platform for Essity to deliver even better products and services. By utilising IoT and advanced data analytics, Essity has the capability to support their customers with world class hygiene and health.”