Proving the Business Case for the Internet of Things

LogiNext develops voice-controlled logistics

Steve Rogerson
February 13, 2018
 
LogiNext has developed voice-controlled logistics management technology that integrates with Alexa, Siri, Google Assistant and Cortana. The California-based company is working on this with five enterprise clients and looking to do more pilots.
 
The clients can now talk to their digital assistants and get all the required information about their logistics movement instantaneously. They can give instructions to the system to optimise routes, plan delivery schedules or assign a specific order to a delivery personnel.
 
"Imagine a world where all you need to do is speak to your digital assistant to manage your logistics,” said Manisha Raisinghani, CTO of LogiNext. “You can track the exact location of any vehicle simply by asking a question. What's more, you can ask a question in your native language or dialect."
 
For example:

  • Manager: "Alexa! Ask LogiNext to find my lorry on Route 27."
  • Alexa: "Your lorry has crossed the intersection of Greenville Road moving towards its destination."
 
With voice-controlled automation, managers can plan the entire schedule and route with load balancing across the last kilometre fleet and send ETAs by just talking to the LogiNext system. If they want a specific parcel to be assigned to a courier who is more equipped to deliver it, they can simply say so and it would be done. It can carry out dispatch automation with a single skill-defined command.
 
"Voice-controlled automation through digital assistants has the potential to simplify enterprise communication and cut down the reaction time for any event or circumstance,” said Dhruvil Sanghvi, CEO of LogiNext. “It would also bring transparency as information would flow directly to the concerned people without intermediate misinterpretations. The implications of such automation are beyond just numbers; it can drive a change in the way things are done and eventually result in better strategic balance within companies."
 
LogiNext is based out of Fremont, California, with regional offices in Mumbai, Singapore, Jakarta, Dubai and Delhi. It has more than 150 enterprise clients across North America, Middle-East, and south and south-east Asia.