Proving the Business Case for the Internet of Things

Software and robots aid Kuehne + Nagel packaging

Steve Rogerson
February 14, 2017
Kuehne + Nagel is using robots and cloud-based software to improve packaging, addressing a growing demand in consumer, e-commerce and pharmaceutical markets.
With the global contract packaging market growing at more than 12 per cent annually, the Swiss logistics provider has developed a one-stop-shop contract packaging system combining enhanced capabilities and additional services. KN Packaging aims at meeting complex service requirements.
This value-added service is being implemented in Kuehne + Nagel facilities worldwide focusing on three areas – the use of the latest software, the deployment of the latest collaborative robots (cobots) and cooperation with local packaging providers.
With a cloud-based system from Canadian technology company Nulogy, Kuehne + Nagel aims to improve its customer service by adding instant connectivity and full transparency. The software provides customers with a targeted and traceable answer to their contract packaging needs.
Kuehne + Nagel has also signed a strategic partnership with Universal Robots to drive process automation and increase productivity. Designed to assist warehouse workers in various packaging tasks, the integration of cobots could lead to a significant reduction in turnaround times.
The logistics company has also identified a number of selected packaging providers at country level. Global customers could benefit from the advantages of local material sourcing, design and engineering complying with local requirements and market preferences.
“At Kuehne + Nagel we aim at innovating systems and processes to seamlessly serve our customers and to make processes much faster, better and leaner, regardless of industries or geographies,” said Gianfranco Sgro, member of the management board of Kuehne + Nagel. “With this strategic enhancement of our contract packaging services, we expect to see significant growth across a number of key markets and anticipate deploying hundreds of cobots in our operations in the next few years.”
With approximately 69,000 employees at more than 1200 locations in over 100 countries, the Kuehne + Nagel group is one of the leading logistics companies. Its market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a focus on providing IT-based integrated logistics.