Proving the Business Case for the Internet of Things

Kuehne + Nagel introduces digital supply chain management for SMEs

Steve Rogerson
June 19, 2018
Due to an increasing demand of cost-efficient transportation management from small and medium-sized enterprises (SMEs), Kuehne + Nagel has developed the Control Tower Dynamic.
The Control Tower Dynamic will let SMEs benefit from scalable and efficient supply chain management with faster time-to-value and a new pricing model. Based on its integrated logistics organisation, KN Control Tower Dynamic has been designed to fulfil all major SME requirements especially for those in the industrial, consumer and high-tech industries.
“Small and medium-sized enterprises are of special importance for Kuehne + Nagel,” said Gianfranco Sgro, member of the managing board of Kuehne + Nagel. “They face the same challenges as the big corporations in terms of needs of advanced end-to-end visibility and harmonised reporting and analytics. KN Control Tower Dynamic is the first product in the logistics market that is specifically designed for them. It completes our global offering. We are an active partner in the digital transformation of the SMEs around the world.”
Kuehne + Nagel and application service provider Zebraxx have entered into a partnership to provide last kilometre shipment visibility for Kuehne + Nagel’s customers, enhancing its eTouch capabilities.
The partnership will bring the two companies into closer collaboration, accelerating innovation technology with delivery execution tracking. Kuehne + Nagel customers have enjoyed the benefits of Zebraxx for several years; in 2017 almost ten million transactions were handled by the system. Now, the growing alliance will strengthen Kuehne + Nagel’s capacity to offer additional methods for collecting and sharing delivery information, such as real-time vehicle location, photographic evidence of the state of consignments and delivery confirmation, IoT validation or electronic proof-of-delivery (ePoD), independent from backbone systems and carriers used.
Customers will be further integrated in the data exchange; enhanced functionalities on mobile devices, such as alerts or ePoD via social messengers, should improve the seamless interaction along the supply chain.
Working with KN Login, Kuehne + Nagel’s monitoring and visibility platform, users should benefit from a standardised single source for all delivery information, which enhances the customer proposition and supports wider geographic roll out.
“We are seeing an increasing need for improved visibility to service our customers,” said Sgro. “As our environment becomes more and more digital, customers are demanding greater flexibility and options in what we can offer them and all at a lower cost. Zebraxx has demonstrated a willingness to embrace innovative and imaginative ideas and transform them into value for our business and our customers.”
Bernd Heymanns, managing director of Zebraxx, added: “We are in a long lasting working relationship with Kuehne + Nagel. This formalisation and commitment to partnership brings our companies closer and provides the platform for us to work on some exciting projects together, enhancing last mile shipment visibility for the customers worldwide.”