Proving the Business Case for the Internet of Things

KareXpert connects Himalayas with telemedicine

Steve Rogerson
March 10, 2020

Digital healthcare platform provider KareXpert Technologies has implemented a host of IoT-based telemedicine projects in Uttarakhand in the Himalayan region of India.
An initiative of the government of Uttarakhand, the telemedicine services were rolled out at two of the most challenging rural locations near the Himalayas; Betalghat and Kapkot.
Gurgaon-based KareXpert Technologies signed a five-year MoU with Nainital district administration in November 2019 to connect the 45,000 strong rural population of Betalghat and Kapkot with the primary health centres and multi-speciality hospitals.
Shri Trivendra Singh Rawat, honourable CM of Uttarakhand, while inaugurating the project, highlighted the importance of telemedicine and e-health in rural areas.
"Telemedicine is a very suitable facility for those living in remote mountainous areas,” he said. “With the e-health telemedicine facility, the diagnosis of patients will be done directly by the specialist physicians of multi-speciality hospital, and medicines will be prescribed as per the ailment. The hilly terrains and the varied topography of the state spread across an area of 53,483km2 has limited the state's ability to provide quality healthcare services to its citizens in these remote areas until now."
Savin Bansal, Nainital district magistrate, added: "The patients in these rural areas had no other choice, but to travel to far away community health centres or specialty hospitals, making the treatment cost expensive for the patients of Uttarakhand."
KareXpert Technologies – a Reliance JIO funded organisation – took just 48 hours to implement the Uttarakhand Healthcare cloud. And after a training period of a few days, doctors and patients at both locations started using the telemedicine service and became India's first wireless medical IoT-enabled telemedicine service users.
The technology comes with integrated patient EMR and EHR, cloud-connected medical IoT devices for ECG, Spo2, BP, temperature, pulse oximeter and blood sugar for M2M real-time information sharing with the remote doctor, and an e-prescription service for the doctor to send the prescription in the same session.
This is helping expand value-based healthcare to rural areas at an affordable cost, while making a contribution in terms of patient care and convenience in Nanital district. It is also helping reduce the travel cost for doctors and patients.
The cloud-first and mobile-first telemedicine services are supported by round-the-clock e-care support with a 98% satisfaction rate among patients and doctors alike.
KareXpert is also in the advance stage of expanding its services to other areas of Uttarakhand.
"KareXpert Technologies has embarked on a journey to revolutionise healthcare technology in India using AI, ML and big data technologies in its industry-leading digital healthcare platform, which will help authorities in optimising operational cost as well as increase patient satisfaction,” said Nidhi Jain, CEO of KareXpert. "By providing more than 45,000 people in these remote rural areas access to 200 plus specialist doctors of multi-speciality hospitals, KareXpert Telemedicine has demonstrated its commitment to delivering cutting edge technologies to meet the needs of digital India for healthcare at affordable cost, thereby making quality healthcare accessible to the rural population."