Proving the Business Case for the Internet of Things

InTouch to build medical IoT network for Intuitive Surgical

Steve Rogerson
October 2, 2018

InTouch Health is to build a medical IoT network for fellow Californian company Intuitive Surgical. The network will let Intuitive provide an integrated way to access their surgical systems securely within medical institutions.
InTouch Health, an enterprise telehealth platform, has signed a multi-year licensing service agreement with Intuitive Surgical, a pioneer in robotic-assisted, minimally invasive surgery. The two companies will collaborate to deepen Intuitive's medical IoT network to connect into thousands of Da Vinci surgical systems in medical institutions around the world on a single network.
InTouch Health's proprietary medical IoT network lets healthcare companies connect directly to their surgical systems worldwide to exchange real-time data for enhanced clinical insights, proactive service and maintenance monitoring, surgical collaboration between disparate locations, and the ability to extract data for data analytics and machine learning.
With more than 100 issued patents and over 15 years of intellectual property in networking, InTouch Health has built a medical-quality telehealth network reliable enough for life-saving, high-acuity consultations. The network – both Hitrust certified and HIPAA compliant – is comprised of thousands of hospitals across hundreds of healthcare systems and numerous data centres around the world, and is proactively monitored and serviced round the clock. The network provides redundancy, low latency and the ability to reach thousands of highly secure global medical locations with one click.
"Hospital firewalls and security requirements are purpose-built to keep outsiders outside, which makes in-facility telehealth between two unaffiliated institutions with separate security protocols and VPNs a major challenge," said Joseph DeVivo, chief executive officer of InTouch Health. "Over the past 15 years, we solved this issue by creating the only telehealth network that reliably connects across secure provider networks. It's because of our network that our customers experience a first-time connection success rate of over 95 per cent.
Today, healthcare companies, such as Intuitive, which want to push and pull data to and from their devices, are asking InTouch to help them build an equally secure, reliable and scalable network for medical IoT.
"As a global leader in minimally invasive care, this agreement will expand Intuitive's use of real-time data to support surgeons in the OR and help them achieve better patient outcomes," said Brian Miller, Intuitive's senior vice president of systems and vision.
Yulun Wang, chairman, founder and chief innovation officer at InTouch Health, added: "Virtualising the healthcare system is at the core of what we do at InTouch Health every day, but it's not just about the virtualisation of care. We also work with organisations like Intuitive to safely and securely connect and exchange data to and from Intuitive's devices located within medical institutions. We're honoured Intuitive selected us as their partner to develop their internet of medical things network, and I look forward to how our work together will expand both organisations' care delivery capabilities by providing surgeons and their hospitals with key data and insights."