Proving the Business Case for the Internet of Things

Software lets consumer devices link to telehealth network

Steve Rogerson
February 4, 2015

California-based InTouch Health has introduced Viewpoint, software that will let consumer devices such as smartphones, tablets and laptops be used with its Telehealth Network. The company said this was part of its move from providing acute care clinical services to an enterprise care anywhere, anytime model.
"Our customers have asked us to help them expand beyond their acute care needs to achieve a much broader telehealth strategy,” said Yulun Wang, chairman and CEO of InTouch Health. “The virtualisation of healthcare can transform the industry by improving access and quality while reducing overall costs. InTouch Health is ideally positioned to capitalise on this significant opportunity as telehealth is embraced across the care continuum."
The company currently offers a number of clinically designed FDA-cleared devices to support acute care services.
The cloud-based Telehealth Network (previously called Sureconnect) has been developed over the past decade to support the delivery of real-time interactive remote care. It enables healthcare systems to deploy telehealth applications not only across their own hospitals, but also to other sites such as non-affiliated hospitals, rehab centres, long-term care, clinics and homes while providing care connections anywhere and anytime, clinical workflow support, healthcare compliance, business analytics and a virtual marketplace for telehealth services.
The network manages 1250 patient access locations for more than 110 healthcare systems including many of the USA’s leading providers. It manages provider access for more than 11,000 doctors and clinicians and connects 12,000 monthly encounters with a total experience nearing 500,000 consults. The company partners with more than 20 physician service organisations to provide or augment hospital call panel coverage. Expanded clinical services are planned throughout 2015.
The company is also introducing a webinar series for hospital operators seeking to chart the course in this rapidly evolving space. Additionally, it provides around-the-clock access to its innovation centre where providers have access to simulated care environments to experience telehealth.