Proving the Business Case for the Internet of Things

Hong Kong Airport deploys Inseego asset tracking

Steve Rogerson
February 13, 2018

Hong Kong International Airport is deploying an asset tracking and management service using technology from Dutch firm KLM Equipment Services (KES) and California-based Inseego.
Inseego specialises in software-as-a-service (SaaS) business intelligence, IoT and mobile technology. The agreement with the subsidiary of KLM Royal Dutch Airlines is to deliver its Ctrack aviation asset tracking services for a deployment with Jardine Air Terminal Services (Jats).
Jats operates motorised and non-motorised ground support equipment (GSE) at Hong Kong International Airport, the world’s largest air cargo hub, according to the Airports Council International. This deployment a marks the second installation of Ctrack services for KES after demonstrating a significant return on investment at KLM’s operations at its hub at Amsterdam Schipol airport.
“Our Ctrack aviation asset tracking offering is becoming increasingly popular in the industry due to rising security standards, double digit traffic growth and the need for decreased asset downtime at airports worldwide,” said Chris Lytle, executive vice president at Inseego. “This truly is a unique and proven end-to-end IoT solution that improves safety, security and the overall passenger experience by increasing the operational efficiency of GSE.”
Airport logistics flow is comprised of a complex network that includes personnel and hundreds of pieces of GSE. GSE takes the form of stationary and moving objects from multiple sources and providers such as logistic companies, passengers, baggage handlers, maintenance and catering. Features such as visibility of equipment usage, access control and geo-location are critical to security, safety and flight schedules at all airports.
Ctrack gives GSE service providers secure, location-based airport equipment management that provides controlled access and real-time visibility to their assets in addition to preventative maintenance, all through a user-friendly web-based SaaS platform.
“We chose Ctrack by Inseego to manage the GSE fleet of our customer, Jats, because of its state-of-the-art telematics technology, user-friendliness, cost-effectiveness and excellent customer service, as experienced by our Schiphol operations since we deployed Ctrack in 2015,” said Paul Feldbrugge, general manager of KLM Equipment Services in Hong Kong.
Inseego enables applications for worldwide enterprise and SMB markets with its asset tracking and carrier activation. Its Skyus modems and gateways, and MiFi-branded intelligent mobile devices power consumer, SMB and mission critical enterprise applications, including industrial IoT, SD WAN failover management and broadband mobile wifi hotspots.