Proving the Business Case for the Internet of Things

Korean Air picks IBS for cargo management

Steve Rogerson
February 13, 2018

Korean Air has implemented a cargo management system using technology from India-based IBS Software. The IT company has signed a seven-year contract to manage the airline's cargo system.
Under the contract, IBS will implement its iCargo cargo management system to manage the end-to-end cargo business functions of Korean Air. With the implementation, Korean Air will migrate from its existing legacy core system and a multitude of satellites, to a fully integrated platform.
The iCargo system will place the full scope of business operations of Korean Air – reservation, sales, terminal operations management and revenue accounting – into a single integrated platform. This will enable the airline to upgrade several value-adding capabilities in areas such as revenue and yield management, product management, real-time shipment monitoring and control, and technology capabilities such as enterprise mobility, to elevate its cargo business and operations to a higher level of efficiency.
"By selecting iCargo as our technology platform, we expect to better respond to the demands of the fast changing logistics environment and improve the value we offer to our customers,” said Cho WonTae, president of Korean Air.
The platform will also enable Korean Air to align itself to industry standards and best practices such as eAWB and CXML. Korean Air owns 161 aircrafts and operates scheduled flights to 123 cities in 43 countries worldwide, including 13 cities in Korea.
The modular iCargo supports all the IT needs of air cargo management in a single integrated platform and can be tailored to suit specific customer needs and priorities. Capable of addressing the needs of all kinds of cargo operations – large or small, combination or pure freighter, LCC or full service – iCargo powers the cargo movements of nearly 30 airlines across the globe.
"By being selected as a partner of Korean Air, one of the most respected cargo carriers in the world, highlights IBS's ability to build and deliver industry leading IT to global conglomerates renowned for exacting standards,” said VK Mathews, executive chairman of IBS Group. “IBS continues to invest in innovative offerings for the airline industry, to deliver outstanding business benefits and ensure our customers stay ahead in a fast-changing disruptive environment. This partnership with Korean Air is also testimony to our commitment to the Korean market and signals our growing foot-print in Asia Pacific."