Proving the Business Case for the Internet of Things

Honeywell helps US Postal Service track parcels

Steve Rogerson
November 22, 2016

The US Postal Service has deployed more than 5000 Honeywell handheld computers to postal workers as the organisation expands its parcel-tracking network.
The USPS has deployed the CN51 rugged handheld computers to expand its surface visibility programme, which allows the organisation to track packages internally throughout the parcel pickup, sorting and delivery process. The devices allow workers at processing locations as well as drivers to scan and capture data about incoming and outgoing parcels, providing the USPS with greater visibility into where parcels are in its system.
"As consumers continue to expect fast, accurate delivery, the postal service needs to know the exact location of all of its parcels throughout the entire mail process," said Lisa London, president of Honeywell's productivity products business. "By incorporating Honeywell's mobile computing and scanning technology, the USPS gains better visibility into its operational performance and can use those data to make more informed decisions to improve customer service."
The mobile device is designed for rugged, outdoor environments. It has a large, multi-touch screen with motion tolerance and support for omnidirectional 1D and 2D barcode scanning. The mobile device can withstand multiple 1.5m drops to concrete and has an IP64 seal rating against rain and dust.
The USPS is expanding its surface visibility programme to 113 locations as well as 58 temporary facilities being used to accommodate increased holiday volume.
Honeywell has a strong legacy of supporting the USPS with mobile technology to help make drivers more productive and provide greater visibility into its transportation network. In 2014, the USPS deployed more than 270,000 Honeywell mobile computers to its postal delivery workers as part of a separate programme designed to help customers track their mail and packages.