Proving the Business Case for the Internet of Things

Honeywell manages smart grid services for smaller US utilities

Steve Rogerson
June 6, 2017

Honeywell is to provide three power providers in the USA with managed smart grid services for managing technical smart grid networks, and enabling improved electricity service and reliability for their customers.
The subscription services provide an alternative for smaller utilities, which typically have fewer IT resources, that choose not to own and manage their own advanced metering infrastructure (AMI) software. Managing AMI software is a resource-intensive task that many smaller utilities often struggle to accommodate.
Municipal utilities in the cities of Glenwood Springs, Colorado, St John, Kansas, and Toppenish, Washington, will use the AMI system to reduce operating expenses and better serve customers through improved billing accuracy and faster outage recovery.
"Utilities have to provide power in a consistent and reliable way, but grid modernisation makes this complex because it involves choosing the right smart grid framework and ensuring its on-going management," said Nitin Kulkarni, president of smart energy for Honeywell. "This can be particularly challenging for smaller communities and their IT resources. Honeywell's expertise and connected services reduce risk and provide added resources to level the playing field for all utilities so they can focus on their core business."
Through the managed services subscriptions, all three utilities will receive portal access and analytics for Honeywell's EnergyAxis connected electricity meters. The meters will provide data on customer energy consumption to enable more accurate billing, and help detect meter tampering and outages for faster power restoration.
As a small community comprised of about 1300 residents and located approximately 120km east of Dodge City, St John chose the managed smart grid services for enhanced billing readings as well as for the portal's enhanced monitoring capabilities. The additional insights from the services will allow the utility to monitor grid resources and system performance to identify overloaded transformers and outages. The utility is also deploying smart water meters in addition to electricity meters, and will leverage Honeywell meter installation services to expedite deployment.
"As a smaller utility, we have many of the same fundamental objectives as any large power provider, but the added obstacle of operating with often limited resources, especially when it comes to IT," said Jeff Williamson, utility director for the city of St John. "Honeywell's managed smart grid services help us more easily cover off on important network management tasks so we can focus on our ultimate objective of providing our customers with affordable and reliable power."
Glenwood Springs sits at an elevation of about 1700m on the western side of the Continental Divide, approximately 137km north-east of Grand Junction, Colorado. The Glenwood Springs Electric System's selection of the managed smart grid services follows a pilot project that tested the services. For the full project, the utility will use the services to streamline billing and better monitor and manage grid assets to serve the city's more than 9900 residents. The services will integrate with the utility's existing meter data management system, which is also from Honeywell.
Located in Toppenish, Washington, Yakama Power sits in the fertile Yakama Valley between two mountain ranges, equal distance from Portland and Seattle. This service area, known for extreme weather conditions, is expected to benefit from the managed smart grid services’ outage and restoration notifications. In addition to power metering for residential and agricultural customers, Yakama Power serves more than 30,000 members of the Yakama Nation.
Honeywell has more than 130 utility-managed EnergyAxis deployments worldwide, including 81 in the USA, as well as more than 20 managed services deployments.