Proving the Business Case for the Internet of Things

FedEx equips Shanghai hub with latest logistics technology

Steve Rogerson
January 16, 2018

FedEx Express has opened its Shanghai International Express & Cargo Hub using some the latest logistics technology to provide better connectivity and convenience to its global network. The hub will benefit customers in eastern China targeting overseas markets, particularly those shipping to the USA and Europe.
The hub is the largest of its kind at Shanghai Pudong International Airport. The facility applies the latest technologies and innovation to enhance operational efficiency. The 134,000 square-metre facility is equipped with a dedicated customer care centre as well as cold chain facilities.
“The Asia Pacific region remains the growth driver of the world,” said David Cunningham Junior, president and CEO of FedEx Express. “This new hub adds yet another major facility to our already comprehensive regional and global network, giving our Asia Pacific customers reliable access to international markets.”
FedEx has 66 weekly flights in and out of the hub. With a fully automated sorting system, the facility can process up to 36,000 packages and documents per hour. The facility uses information technology to send real-time information, including flight and shipment status, to customers’ mobile devices so they can arrange pick-ups accordingly and reduce logistics cost.
With dedicated areas for China customs and China entry-exit inspection and quarantine, the hub simplifies operations and improves the customs clearance process.
“The FedEx Shanghai Hub marks another milestone that helps support the economic growth of east China,” said Karen Reddington, president for FedEx Express in Asia Pacific. “By continuously enhancing our services and facilities, we can provide our customers an edge in the fast moving and ever-changing business environment.”
The hub’s cold chain centre will support the healthcare industry, one of the fastest growing sectors in the Asia Pacific region. Equipped with temperature-controlled storage from -22 to +25°C, the centre provides a suite of cold chain logistics tailored to different healthcare products such as medicines, semi-finished medicines and pharmaceuticals.
The hub reinforces the city’s position as one of the world’s leading international shipping centres, which has ranked among the top three in the world for ten consecutive years with a cargo and mail throughput of 3.8 million tons in 2017.