Proving the Business Case for the Internet of Things

FedEx e-commerce system helps businesses fulfil orders

Steve Rogerson
February 14, 2017



FedEx Supply Chain, a third-party logistics provider subsidiary of FedEx, has launched FedEx Fulfillment, an e-commerce system that helps small and medium-sized businesses fulfil orders from multiple channels including web sites and online marketplaces and manage inventory for retail stores.
 
This integrated supply-chain offering is powered by an easy-to-use platform and the FedEx transportation networks.
 
The system helps small and medium-sized businesses achieve profitable, scalable growth through warehousing, fulfilment, packaging, transportation and reverse logistics. The service is backed by a platform that integrates selling channels and manages inventory.
 
“FedEx Fulfillment is the latest in a series of offerings designed to help our customers succeed as e-commerce continues to grow,” said Carl Asmus, senior vice president at FedEx Express. “Moving goods efficiently and reliably is what we do best. By teaming up with FedEx Supply Chain and utilising the world-renowned FedEx networks, customers can focus less on fulfilment and logistics challenges and more on growing their businesses.”
 
Using the platform, users will have complete visibility into their products, giving them an easy way to track items, manage inventory, analyse trends and make informed decisions by better understanding of shoppers’ spending behaviour.
 
FedEx Fulfillment has one of the industry’s latest same-day fulfilment cut-off times, two-day ground shipping to the majority of the US population, and the capabilities for a hassle-free returns process.
 
“FedEx Fulfillment gives small and medium-sized businesses the potential to achieve profitable and scalable growth,” said Ryan Kelly, senior vice president of FedEx Supply Chain. “Online shoppers show deep-rooted loyalty to brands with fast shipments, easy returns, positive customer service experiences and flexible delivery options.”
 
FedEx Supply Chain, formerly Genco, provides businesses with a suite of integrated logistics products, including warehousing, distribution, transportation, e-commerce fulfilment and reverse logistics.