Proving the Business Case for the Internet of Things

Expeditors spreads sensor-based logistics to other carriers

Steve Rogerson
September 12, 2017
Seattle-based Expeditors has introduced a suite of sensor-based logistics products for global supply chains. Previously available only on shipments moved by Expeditors, this adaptive technology will also be offered on shipments moved by other carriers.
These digital services are powered through the company's proprietary, cloud based operating system, which enables visibility and control across air, ocean and ground transportation providers. Cargo Signal, a wholly-owned subsidiary of Expeditors, will be dedicated to providing the sensor-based products that enhance shipment visibility, integrity and security worldwide.
"The development of Cargo Signal is a great example of how we innovate through understanding and responding to industry needs,” said Jeffrey Musser, president and chief executive officer for Expeditors. “Three years ago we were hearing from customers who were frustrated with third-party security and tech start-ups that did not understand complex global supply chains. In response, we were the first non-asset based global logistics provider to launch an integrated, sensor-based offering for high-risk shipments tied to global transportation services. More recently, these customers began asking us to provide sensor-based services not only on the shipments we managed for them but also on shipments managed by other carriers and logistics providers. In response to their needs, we have now launched Cargo Signal."
Cargo Signal brings supply chain control and visibility through digital services powered by the sensor-based logistics system and a round-the-clock global command centre staffed with professionals trained in risk management, logistics and supply chain security. 
"Our Cargo Signal leadership team and technologists are establishing sensor-based, connected international logistics that will continue to lead the industry,” said Christopher McClincy, senior vice president at Expeditors. “Relentless vision, execution and strategic collaborations with Honeywell, Intel and Sendum are delivering an innovation platform that will inspire IoT capabilities across the supply chain."
Expeditors is a global logistics company headquartered in Seattle, Washington. The company employs trained professionals in 177 district offices and numerous branch locations on six continents linked into a worldwide network through an integrated information management system. Services include the consolidation or forwarding of air and ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing and distribution, and customised logistics.
"Visibility that drives true understanding must be rooted in logistics reality, and that's our forte," said Gene Alger, president of global services for Expeditors. "Our Cargo Signal platform is based on our deep understanding of international logistics and the people, processes and technology needed to deliver the high level of service our customers require. Dots on a map become powerful, actionable intelligence when paired with our people who have the experience and judgment to interpret the data and take timely action on our customers' behalf to avoid losses and create more resilient and responsive supply chains."