Proving the Business Case for the Internet of Things

Everbridge leverages IoT in coronavirus fight

Steve Rogerson
March 17, 2020
Massachusetts-based critical event management (CEM) firm Everbridge has unveiled CEM capabilities across the IoT for corporate, government and healthcare organisations to protect their people, assets, operations, supply chain and brand from critical events such as the coronavirus pandemic.
The CEM platform will feature an IoT extension module that will also leverage the intellectual property from recent technology acquisitions of Connexient and CNL Software. As a result, organisations will be able to gather a broader range of situational intelligence and automate targeted responses throughout their entire safety, security and operational continuum, from across a global footprint to within campuses and facilities.
With the number of IoT devices expected to approach 75 billion by 2025, the CEM platform lets organisations use vast amounts of electronic data, including IoT sensors, to transform digitally how they manage the safety and security of their employees, customers, patients, first responders, residents and visitors, as well as the resiliency of their operations and supply chain.
CEM for IoT extends the number of use cases for the Everbridge platform within the broader critical event management market, complementing the company’s existing offerings for supply chain and wearable devices.
Companies, governments and healthcare organisations use CEM to mitigate risks from coronavirus with several million Covid-19 related communications deployed by Everbridge in recent weeks. The expansion of CEM for IoT enhances coronavirus-related use cases to protect people, operations, supply chain and brand.
For example, the Everbridge ecosystem supports more than 1500 healthcare entities including the top pharmaceutical, biomedical and medical device and manufacturing companies, as well as the largest healthcare systems overseeing more than 25 per cent of all hospital beds in the USA, managed care organisations, pharmacies, and statewide health alert networks, including the Centers for Disease Control & Prevention (CDC) and the National Institutes of Health (NIH).
CEM for IoT improves the ability to coordinate first responders and other critical healthcare resources such as intensive care unit beds, respirators, expert medical staff and so on, based on real-time data on the broader impact of Covid-19.
The IoT initiative employs the same CEM framework being used by companies from aircraft manufacturing, financial services, entertainment and media, high tech, healthcare, hospitality, retail, pharmaceuticals, the federal government, and other sectors.
The CEM framework includes aggregating tens of thousands of data sources to identify threats; determining the relevance of a threat to an organisation’s people, facilities, assets, supply chain and reputation based on their dynamic locations; automatically initiating and orchestrating an enterprise-wide response plan using the organisation’s policies and procedures and monitoring execution of that plan; while analysing cycle times and results to identify bottlenecks and improve future performance.
The acquisitions of Connexient and CNL Software augment the IoT capabilities of the Everbridge CEM platform bringing the total number of out-of-the-box integrations to more than 225. Integrations include numerous healthcare systems, indoor positioning, digital wayfinding, building management, access control, intruder detection and video management. Everbridge products secure major events, cities, states, military installations, government buildings, universities, airports, corporate campuses and healthcare facilities, providing instrumental functionality to safe city and smart building use cases across multiple critical events including the coronavirus.
“The CEM platform monitors threat data streams continuously, alerts stakeholders when there is a relevant issue, and automatically orchestrates a coordinated response,” said Imad Mouline CTO of Everbridge. “It is always on.”
Everbridge has experience with early implementations of safe city and smart building programmes in both the public safety and corporate space.
Everbridge is a software company that provides enterprise software applications that automate and accelerate organisations’ operational response to critical events to keep people safe and businesses running. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 5000 global customers rely on the company’s CEM platform to aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans.
The company’s platform sent over 3.5 billion messages in 2019 and offers the ability to reach over 500 million people in more than 200 countries and territories, including the entire mobile populations on a country-wide scale in Australia, Greece, Iceland, Netherlands, Peru, Singapore, Sweden and a number of the largest states in India.
Everbridge serves eight of the ten largest US cities, nine of the ten largest US-based investment banks, 47 of the 50 busiest North American airports, nine of the ten largest global consulting firms, seven of the ten largest global auto makers, all four of the largest global accounting firms, nine of the ten largest US-based health care providers, and six of the ten largest technology companies in the world.
Everbridge is based in Boston and Los Angeles with additional offices in Lansing, San Francisco, Abu Dhabi, Beijing, Bangalore, Kolkata, London, Munich, New York, Oslo, Singapore, Stockholm and Tilburg.