Proving the Business Case for the Internet of Things

Dubai plans to install robots in all hospital pharmacies

Steve Rogerson
January 31, 2017

The Dubai Health Authority (DHA) inaugurated this month in Rashid Hospital a smart pharmacy with the first robot in the Middle East for dispensing and prescribing medication.
The robot, which can store up to 35,000 medicines and dispenses around 12 prescriptions in less than one minute, has started serving customers.
The robot dispenses the prescribed medication with a click of a button on a barcode, reducing any human error.
His Excellency Humaid Al Qatami, director general of the DHA, announced that the authority would be adopting the robot in all DHA hospitals. He said the robot was one of the latest smart technologies adopted by the authority to meet the 2016-2021 strategy, which aims to achieve a happy and healthy society.
The smart pharmacy was inaugurated in the presence of Ali Al Sayed, director of the pharmaceutical services department of the DHA, Ahmad Bin Kalban, CEO of the DHA’s hospital services sector, and Alya Al Mazrouei CEO of Rashid Hospital.
Al Sayed said the robot could dispense up to 12 prescriptions in less than one minute, reducing customer’s waiting time. He added that the robot dispensing process would be paper free as the robot would store the prescription as soon as the doctor documented it electronically. He said that relying on the robot to dispense the medication would allow the pharmacist to focus on giving the customers the correct instruction on how to take the medication.