Proving the Business Case for the Internet of Things

DHL consultant lists five IoT challenges for logistics

Steve Rogerson
November 13, 2018

The five main issues facing logistics companies implementing IoT technology are compatibility, security, privacy, data management and operational excellence, according to Wei Zhang (pictured), a senior consultant at DHL, speaking at this month’s Advantech IoT Co-Creation Summit in Suzhou, China,
On compatibility, he complained of a lack of international standards.
“This means spending a lot of time and effort integrating into your existing system,” he said.
Security was gaining in importance, he said, because of the growing number of connected devices. “They are more vulnerable,” he said. “You have to mitigate these risks.”
The third issue is privacy. “You are integrating devices to track movements around the world to increase the efficiency of warehouse operations,” he said. “In some parts of the world, especially Europe, you cannot connect all the data because of privacy concerns.”
The data being collected are also increasing and much of these data are unstructured, meaning data management systems need to be employed.
The final challenge is operational excellence. “We have to minimise disruption to customers,” he said. “You cannot delay customer goods because you are updating your system.”