Proving the Business Case for the Internet of Things

Kofax logistics project wins digital leadership award

William Payne
November 1, 2018


Multi-modal freight forwarding and logistics provider Davies Turner has been recognised for its intelligent automation of its freight operations by Ventana Research. The British logistics firm has implemented an intelligent automation solution from automation software specialist Kofax. The programme has yielded real-time insight into shipments and inventory that have significantly improved service delivery.

Davies Turner’s intelligent automation deployment automated inventory and order tracking to give customers on-demand insight into the status of stock and shipments. This enabled the operational and logistics teams to work more productively, empowering the organisation to grow business volume without increasing headcount. 

The team effort was led by Julie Hollis, IT Solutions Manager at Davies Turner, and has resulted in much faster and more responsive service to its customers.

Described by Kofax as “next-generation robotic process automation (RPA),” intelligent automation encompasses a broader range of smart technologies including RPA, cognitive document automation (CDA), machine learning, workflow orchestration, advanced analytics and artificial intelligence (AI).
                                                                  
“As a customer-focused organisation, Davies Turner is committed to leveraging digital technology to transform how we deliver value to our clients. Kofax has empowered our operations teams to build automated processes that enable improved accuracy and faster response times to meet and even beat clients’ requirements,” said Hollis. “This project has been a real team effort, and we view this Ventana Award as confirmation of our company’s commitment to exceed customer expectations.”

"I would like to thank all of the businesses and individuals that submitted for the 2018 Ventana Research Digital Leadership Awards; the submissions were highly competitive and exceptional this year," said Mark Smith, CEO and Chief Research Officer at Ventana Research. "The level of digital leadership in technology continues to grow dramatically, making the challenge to select the winner in each category greater every year. Congratulations to this year’s winners for their dedication to improving people, processes, information, and technology; they are not only improving their organisations, but advancing industry and pioneering change.”

The Ventana Research Digital Leadership Awards, presented annually, recognise individuals and companies that have utilised and championed improvements across their people, processes, information, and technology to grow their business and industry potential. As part of the scoring process and methodology, the Ventana Research team examined case studies and submissions to evaluate each nominated organisation's use of people, processes, information and technology, the best practices it developed, the degree of team involvement and the project's business impact and value.