Proving the Business Case for the Internet of Things

CEIVA connects home appliances for National Grid customers

Iain Morris
August 5, 2014
CEIVA Energy says a smart grid program covering 15,000 customers in the US has begun to make use of its home energy management system (HEMS) to connect a range of home appliances and reduce energy costs for users.

The company is participating in National Grid’s Smart Energy Solutions Program in Worcester, Massachusetts, where its platform is being used to support energy efficiency, demand response and customer engagement services for participating customers.

The technology connects home appliances like smart plugs, digital picture frames and smart thermostats to help customers develop a better understanding of their energy consumption and take steps to reduce costs.

“Through our Smart Energy Solutions Program, we are providing our customers with choice, control and convenience in managing their energy use,” said William Jones, the director of the Smart Energy Solutions Program for National Grid (London, UK). “We are pleased to have CEIVA on board to help deliver technology solutions that benefit program participants.”

National Grid says it has rolled out a number of CEIVA’s HEMS technologies at no cost to its customers.

Those include a Homeview service, which collects energy data from smart meters and presents this to customers in a variety of formats, as well as the Entryway feature, which is described as an enterprise software suite that delivers residential demand response capabilities and energy efficiency programs.

CEIVA says its HEMS platform can be integrated with technologies provided by a range of National Grid partners, including Itron (Liberty Lake, WA, USA), Verizon (New York City, NY, USA), Safeplug (Lincolnshire, IL, USA) and Digi (Minnetonka, MN, USA).

“National Grid is leading the way in bringing together a range of technologies to enhance the customer experience,” said Dean Schiller, CEIVA’s chief executive. “Our work together demonstrates that a compelling customer engagement platform that makes energy management easy is critical to helping utilities achieve goals.”
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