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Castlight and Teladoc form telehealth partnership to lower healthcare costs

Iain Morris
July 23, 2014
Telehealth players Castlight Health and Teladoc have formed a partnership aimed at lowering healthcare costs for large enterprise customers.

The partnership will allow Teladoc (Dallas, TX, USA) to offer its range of telehealth services through Castlight’s (San Francisco, CA, USA) cloud technology to all enterprises working with the two organizations.

Castlight says its software-as-a-service model allows large businesses to keep healthcare spending under control, while Teladoc’s service provides patients with access to US doctors who can treat a variety of non-emergency medical issues, including allergies, bronchitis, skin rashes, flu symptoms and pink eye, using mobile phone, video and mobile app technologies.

Teladoc believes its service can save an average of $90 compared to an urgent care center visit, and more than $1,400 compared to an ER visit.

“Teladoc’s relationship with Castlight is designed to deliver significant value for large employers nationwide by helping their employees seek lower cost, higher quality options instead of the ER or urgent care center when their doctor is unavailable,” said Jason Gorevic, the chief executive of Teladoc. “The Castlight relationship is in line with our recent strategic alliances and partnerships as Teladoc continues to expand and grow as a leader in healthcare.”

The companies say that individuals whose employers offer Teladoc through Castlight will receive an alert when they conduct a search for a relevant medical service, such as an ear infection or sore throat, prompting them to opt for telehealth and providing an immediate click-through to the Teladoc service.

“We’re pleased to integrate Teladoc into Castlight,” said Maeve O’Meara, the vice president of product management for Castlight. “In doing so, we can help our employer customers realize even greater benefits from their telehealth service than if it is a standalone company benefit.”

“The power is in leveraging the Castlight platform, making it that much easier for an employee to find and use Teladoc when they need it,” added O’Meara.
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