Proving the Business Case for the Internet of Things

Infosys and Smart to collaborate on M2M service development

Iain Morris
July 10, 2014
Indian IT services player Infosys has teamed up with Filipino mobile operator Smart to develop new industry solutions using M2M and Internet of Things (IoT) technologies.

The companies say their collaboration will help organizations to “listen, respond and make predictions based on machine-generated data”, and they plan to develop services in areas as diverse as connected healthcare, retail, home security and connected cars.

By harnessing technologies like big data, cloud, mobility and social media, Infosys (Bangalore, India) and Smart (Manila, Philippines) believe they will be able to extract insights from data collected from machines and “empower” organizations in a range of sectors to explore new growth opportunities.

As part of the collaboration, Infosys and Smart will set up a center of excellence at Smart’s facilities in the Philippines whose role will be to foster innovation and the development of new M2M services.

The partners say they will also work closely with players in the “local innovation ecosystem”, drawing on their intellectual capital and previously established best practices.

“To sustain growth in today’s digital economy, forward-looking enterprises are seeking new ways to deliver a more positive and differentiated customer experience while reducing cost and simplifying technology,” said Dheeshjith VG, the senior vice president and unit head of growth markets for Infosys.

“The teaming up of two innovative companies, Infosys and Smart, will help businesses better understand their customers and market conditions, which are dynamically changing in our ‘connected’ world,” he added. “Open collaboration with the ecosystem will allow our clients to test new concepts for intelligent systems while simultaneously reducing risk.”

Smart says it shares a vision with Infosys that IoT will help enterprises rely on their remote assets and connected devices to transform their business.

“The Centre of Excellence is expected to accelerate solutions development, streamline product delivery and give rise to new business models that help enterprises run more effectively and stay competitive,” said Jovy Hernandez, the head of sales and marketing for Smart Enterprise.

“We believe the Smart-Infosys relationship backed by the center will allow us and our clients to have more efficient operations and generate new revenue streams,” he added.
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