Proving the Business Case for the Internet of Things

Deutsche Telekom to address connected health market with Allianz

Iain Morris
June 11, 2014
German telecoms incumbent Deutsche Telekom has unveiled plans to launch a range of connected home and health services in partnership with insurance giant Allianz.

The operator provided few details about the healthcare component of its plans, but said it would look to develop digital solutions that would allow elderly and infirm customers to live independently.

That suggests services are likely to include remote-monitoring solutions capable of detecting whether a patient is unwell and notifying Allianz (Munich, Germany) and healthcare providers immediately.

In the smart home area, the operator said it plans to introduce services allowing customers to monitor their homes using sensor technology and smartphones.

Should a water pipe burst, for instance, sensors would automatically send notifications to a homeowner’s smartphone as well as to Allianz’s emergency hotline.

Allianz would then organize help and settle any bills for these services directly.

Deutsche Telekom (Bonn, Germany) says it will begin selling its Smart Home solution in combination with the Allianz Assist emergency assistance service from mid-June in Germany.

The operator has indicated that it plans to launch services in its other European markets at a later date.

“Cutting-edge digital business areas such as connected insurance services can only be tapped into if we use the expertise of both partners,” said Reinhard Clemens, the chief executive of Deutsche Telekom’s T-Systems IT business. “Together, we can develop service-oriented, secure offerings that neither partner could implement on their own.”

The services would build on the operator’s efforts to develop a smart home platform in collaboration with other companies through its QIVICON-branded initiative.

DT says QIVICON was established to support the development of “vendor-independent solutions” and some 32 organizations are now involved with the initiative, including EnBW (Karlsruhe, Germany), Miele (Gutersloh, Germany) and Samsung (Seoul, South Korea).

News of the tie-up with Allianz also comes weeks after Deutsche Telekom announced the establishment of a new healthcare division within T-Systems pooling a number of disparate healthcare activities and investments from across the business.

Healthcare is one of three vertical markets – the others being automotive and energy – that Deutsche Telekom is looking to address through its intelligent network solutions program, whose target is to generate €1 billion ($1.35 billion) in annual revenues by 2015.
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