Proving the Business Case for the Internet of Things

IBM develops cloud platform for Malaysian healthcare provider

Iain Morris
May 14, 2014
IBM has revealed it is supporting the rollout of cloud computing services for Malaysian healthcare provider KPJ Healthcare Berhad.

KPJ (Kuala Lumpur, Malaysia) maintains more than 20 hospitals in Malaysia and serves more than 2.5 million patients annually, and says it faces a number of operational, management and support issues.

The deal with IBM (Armonk, NY, USA) is intended to help KPJ consolidate and centralize its computing infrastructure in the cloud and improve its operational efficiency – but it should also facilitate the development of more advanced healthcare services in future.

IBM said the cloud deployment was being phased, starting with administrative data and medical records, to ensure a seamless and uninterrupted transition.

It has also built a disaster-recovery system for KPJ Healthcare to ensure data protection and business continuity.

KPJ says as a result of the partnership it has already been able to provide better services to patients – included reduced waiting times and a facility that lets patients access medical expertise and advice from other hospitals.

“At KPJ, our goal is to provide the most advanced healthcare services to our patients and to do that we need an IT infrastructure that supports integration and collaboration among our network of hospitals,” said Tuan Haji Amiruddin Abdul Satar, the president of KPJ Healthcare Berhad. “With the cloud solution, we are able to respond to our patients’ needs faster and in a more effective manner.”

KPJ claims that moving IT infrastructure to the cloud has led to a reduction in operating costs and an improvement in reliability and efficiency.
It has also been able to more easily launch new applications at its range of hospitals.

“We are excited to work with KPJ Healthcare and help them build a robust cloud infrastructure that not only makes their operations more efficient and cost effective but also improves the healthcare service delivery significantly,” said Paul Moung, managing director of IBM Malaysia.
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