Proving the Business Case for the Internet of Things

Philips launches home medical alert service

Iain Morris
April 9, 2014

Dutch tech giant Royal Philips has launched a new medical alert service in the US that will notify emergency services if a user has fallen within his or her home.

The technology is aimed at elderly healthcare patients who may be too incapacitated to push a button on a standard remote-monitoring device, or use a phone, in the event of an accident at home.

It is also designed to eliminate the need for a landline, with more than a quarter of US households having already taken this step, according to data from the latest US Census Bureau.

Branded HomeSafe, the Philips (Amsterdam, Netherlands) system uses a wireless communicator that connects users to a Philips 24-hour emergency-response center.

The AutoAlert function that comes with this service is specifically designed to automatically place a call for help if a fall is detected within the household and the user is unable to push a button.

Philips says 13 million “seniors” in the US are projected to suffer a fall this year and that 6.5 million of them will not be able to get up on their own, making the AutoAlert function of critical importance.

“We are committed to helping seniors maintain independent, healthy lifestyles by offering round-the-clock access to help,” said Carlos Muchiutti, the senior director of global product management for Philips Lifeline. “We are excited to now offer a solution that does not require a landline, providing even more seniors and their families the comfort of knowing that help will be there if they need it.”

Philips says HomeSafe is designed for easy installation by seniors and their families and comes with “built-in guidance” on where best to place the wireless communicator.

The device is equipped with battery back-up that can provide up to 24 hours of support in case of a power outage, notes Philips.
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