Proving the Business Case for the Internet of Things

CH Robinson provides global visibility

Steve Rogerson
September 26, 2017



Third party logistics provider CH Robinson has launched Navisphere Vision, supply chain technology that provides real-time global visibility across all modes and regions in one platform.
 
Navisphere Vision improves on the capabilities of the Minnesota company’s proprietary Navisphere technology platform. Microsoft, a customer of CH Robinson’s TMC division, has been using Navisphere Vision since its alpha release in 2016.
 
“Navisphere Vision helps us understand the things that we couldn’t before,” said Alaina Hawkins, senior manager of global logistics at Microsoft. “It provides visualisation that connects data and the real-time events that are happening within our supply chain. Navisphere Vision helps us make decisions on a more precise, real-time level so we can address any challenges that might occur, react in a less randomised fashion, create predictability throughout our supply chain, and increase collaboration so we can deliver our products to customers on time. It’s tremendously powerful.”
 
In addition to providing real-time visibility down to a SKU level, Navisphere Vision delivers insights and impacts of potential disruptions from weather, traffic or current events, as well as predictive analytics to help shippers make better, faster decisions. This real-time supply chain visibility enables shippers to improve customer service and cost controls through management of inventory in motion, proactive status updates, limiting disruptions and risk mitigation.
 
Shippers can gain a single view of all global inventory to support working capital needs and cash-to-cash cycle management. Access to real-time global visibility, combined with new supply chain insights, empowers shippers with agility, accuracy and real-time decision-making.
 
“The industry has seen supply chain visibility tools before, but Navisphere Vision represents the next generation,” said Jordan Kass, president of TMC. “Not only is it global, but Navisphere Vision goes far beyond visibility and helps our customers predict supply chain disruptions before they even occur.”
 
TMC’s logistics experts are in six control tower locations around the world – Amsterdam, Chicago, Mumbai, São Paulo, Shanghai and Wroc?aw. This network, supported by the technology platform, connects customers to their suppliers and supply chain partners. Customers can use these capabilities to manage their logistics in more than 170 countries across all modes of transportation.
 
“This solution provides unique benefits for our customers,” said Chad Lindbloom, chief information officer at CH Robinson. “Its ability to serve all global regions across any transportation mode, as well as layering in potential disruptions, provides our customers with powerful data, insights and opportunities to make changes quickly. Navisphere Vision utilises API technology to aggregate all other supply chain and information sources into one single location, giving our customers the most streamlined, real-time solution available. And it brings a new level of machine-learning and data science the supply chain industry hasn’t seen to date.”