Proving the Business Case for the Internet of Things

Axxess brings Uber model to home healthcare

Steve Rogerson
June 6, 2017

Health technology company Axxess is trying to bring the Uber model to home healthcare in North America.
The aim, its says, is to solve problems caused by critical staffing shortages in home healthcare. AxxessCare, it believes, will Uberise the process of connecting home health agencies with qualified clinicians to provide care to patients anywhere and at any time.
AxxessCare seamlessly integrates with AgencyCore, Axxess' secure, HIPAA-compliant software platform, allowing agencies to post visits for qualified professionals. After downloading the AxxessCare mobile app through the Apple App Store or Google Play, clinicians can apply to take visits after background checks and licence verifications have been completed. Agencies will have the flexibility to review and select the most appropriate clinician for each posted visit.
"We're confident AxxessCare is going to revolutionise the delivery of home healthcare in the same way Uber has transformed the transportation industry," said John Olajide, president and chief executive officer of Axxess. "Agencies consistently identify staffing among their major challenges. Through AxxessCare they will be able to extend their staffing capabilities with access to qualified clinicians to meet patient needs. At the same time, clinicians will enjoy a more convenient way to work."
Axxess is testing AxxessCare in a pilot programme with agencies and clinicians in the Dallas-Fort Worth area over the next few months, fine-tuning the platform and process before introducing it to the entire industry.
Axxess provides native mobile apps for both iOS and Android devices, and earlier this year integrated Oasis patient assessment and documentation into the app, enabling clinicians to work productively anywhere at any time.
"AxxessCare is intuitive, easy to use and a logical next step in our commitment to meet the needs of agencies and clinicians to modernise the delivery of healthcare in the home," Olajide said. "Axxess is the key to home health success because we are leading innovation and our platform helps our customers focus on patient care, not paperwork."
Through the AxxessCare programme, clinician profiles, competencies, expertise, availability and ratings can be viewed by agencies at any time and agencies can communicate with interested clinicians, post visits and coordinate care in real time. An electronic visit verification feature helps agencies know when visits are complete so they can review documentation, easily process payments and rate performance.
"With AxxessCare, agencies can grow their business by accepting more referrals, testing new markets and, most importantly, matching qualified clinicians with patient needs," Olajide said. "We think they are going to love the convenience of knowing they can access additional qualified staff at their fingertips. Clinicians who are part of the AxxessCare network can apply for visits that are convenient to their location and schedule, at rates that work for them."
After downloading and logging in to the secure AxxessCare app and entering information, verified clinicians can apply for posted visits that match their skills, desired compensation and other selection criteria and communicate directly with those agencies.
The app lets clinicians complete all visit documentation at the point of care – in the patients' homes – allowing them to complete work faster. They can also track past, current and projected earnings.
"We're confident AxxessCare is the answer to home healthcare staffing shortages by connecting care everywhere," Olajide said.