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HSBC picks AWS for digital transformation

Steve Rogerson
July 22, 2020

Hongkong & Shanghai Banking Corporation (HSBC) has selected Amazon Web Services (AWS) as a long-term cloud provider to drive its digital transformation and deliver new and personalised banking services.
As part of a multi-year, global agreement, HSBC will make AWS technology available across the bank’s lines of business, starting with customer-facing applications and application modernisation in its global wealth and personal banking business.
Migrating to AWS will enable UK-based HSBC to drive innovation, automate key processes and enhance operational efficiency across a range of personal financial services. AWS’s global infrastructure will enable the bank to run and scale applications around the world with high availability and reliability.
HSBC will use AWS’s portfolio of cloud services, including compute, containers, storage, database, analytics, machine learning and security, to develop digital products and support security and compliance standards for millions of personal banking customers worldwide. For example, HSBC plans to use AWS serverless and analytics services, including Amazon Kinesis, to create a more personalised and customer-centric banking experience.
“Our work with AWS is an example of how HSBC continues to invest in secure and advanced technologies to make our digital banking experience even better for customers,” said Dinesh Keswani, chief technology officer at HSBC. “Our ambition is to make it easy, safe, and reliable for customers to bank with us, whenever and wherever they are. HSBC’s collaboration with AWS helps us to deliver innovative banking to customers at a faster rate, starting with our wealth and personal banking business.”
HSBC Holdings, the parent company of HSBC, is headquartered in London. HSBC serves customers worldwide from offices in 64 countries and territories in Europe, Asia, North America, Latin America, Middle East and North Africa. It has assets of $2918bn.
“HSBC is continuing to expand its use of AWS to power its digital transformation and deliver innovative financial services that help customers manage, protect and grow their wealth in new and more personalised ways,” said Frank Fallon, vice president at AWS. “We look forward to our continued collaboration with HSBC as they leverage AWS’s proven capabilities, reliability and security to drive efficiency across their business and become a more agile organisation in the cloud.”
AWS offers more than 175 fully featured services for compute, storage, databases, networking, analytics, robotics, machine learning, artificial intelligence, IoT, mobile, security, hybrid, virtual and augmented reality, media, and application development, deployment and management from 76 availability zones within 24 geographic regions, with announced plans for nine more zones and three more regions in Indonesia, Japan and Spain.