Proving the Business Case for the Internet of Things

Arm automates IoT device management

Steve Rogerson
August 8, 2019

Chip design company Arm has introduced v2.0 of its Pelion connectivity management IoT automation engine with features that let organisations automatically manage millions of devices across multiple countries and different networks.
NOS, one of Portugal’s mobile network operators (MNOs), plans to leverage Pelion to migrate and manage its entire global IoT subscriber base.
“As businesses undergo digital transformation, automation will be at the heart of increasing productivity, reducing costs and creating new opportunities,” said Nigel Chadwick, vice president of UK-based Arm, in a blog post. “From an IoT perspective, we believe that today’s manual processes will fall short in meeting the demand of a world where billions, and ultimately trillions, of devices need to be connected and managed.”
He said the consistent message from MNOs was that automation was the key to removing the connectivity barriers required for IoT to scale.
Pelion already offered MNOs the simplicity of a single platform for managing IoT connectivity across all their device’s lifecycles. With the release of version 2.0, MNOs can drive additional revenue opportunities by enabling their enterprise clients with capabilities for automatically configuring their IoT devices.
These new automation capabilities can improve the IoT services, speed and reliability of connectivity that MNOs deliver to their enterprise customers, whether it’s the provisioning of new devices or ensuring monthly bills never go over a set threshold.
Automation capabilities now available with Pelion Connectivity Management 2.0 include:

  • Real-time data triggers: Create rules that are triggered by what’s happening in the physical world.
  • Seamless remote eSIM provisioning management: As devices travel the globe, the automation engine ensures the correct service and commercial configuration.
  • Automating business processes: Reduce operational costs in IoT deployments and improve profit margins for MNOs providing IoT services.
“These new automation features are a direct result of MNO input and were a catalyst for our new agreement with NOS, the largest communications and entertainment group in Portugal,” said Chadwick.
NOS plans to leverage Pelion to monetise its IoT connectivity and expand its service to customers outside Portugal.
“They saw immediate value in the new automation engine and the ability to seamlessly integrate the service into their existing network and systems,” said Chadwick.
NOS plans to migrate its entire IoT subscriber base to Pelion so it can run analytics on network performance and device provisioning, as well as automate processes and settings based on a certain amount of data usage or specific timeframe.
“With our enterprise customers increasingly expanding internationally, as well as the rise of new technologies such as NB-IoT and eSIM, we wanted an IoT connectivity management service that can provide a single pane of glass regardless of underlying technology, MNO or geography,” said Carlos Lourenço, director of NOS’s corporate IoT business unit. “Arm Pelion Connectivity Management’s pre-integrated global MNO partners, seamless integration with our existing network and systems, and new automation engine play an essential role in allowing us to scale our IoT connectivity service for our customers.”
Arm claims to be the first mobile virtual network operator (MVNO) to roll out an automation engine directly to global enterprises.
“Arm will significantly help enterprises overcome the challenges of moving from pilot IoT projects to a global scale,” said Chadwick. “It simply hasn’t been feasible for enterprises to directly manage manually every device when your IoT deployment spans thousands of devices, multiple countries and different mobile networks. Pelion Connectivity Management eliminates these administrative barriers by providing automation at scale through a single pane of glass.”
The automation engine features come standard with Pelion Connectivity Management 2.0, which is now available globally for MNOs. Select enterprise users also have access to a beta version of these features.
“Network operators and enterprise customers might start with small estates of devices but look to scale up quickly as the benefits of IoT are realised,” said Michele Mackenzie, principal analyst at Analysys Mason, “For millions and potentially billions of devices to be connected to telecoms networks in a timely, cost efficient, scalable way, platform services will need to become increasingly automated.”