Proving the Business Case for the Internet of Things

Argix Logistics deploys cloud-based planning and tracking

Steve Rogerson
September 22, 2015
Argix Logistics, a New Jersey-based provider of logistics and supply chain services to high-profile retailers, is deploying real-time mobile and dispatch capabilities and carton-level tracking.
The technology comes from Ontario-based Descartes through its route planner and from technology it gained when it acquired BearWare in July this year.
"In today's dynamic omni-channel retail environment, we're constantly challenged to exceed customer expectations, from meeting tighter shipping windows to providing real-time order status," said Nino Silvano, CIO at Argix. "Since 1993, we've worked with Descartes to regularly implement new technology that provides our customers with better information and better service. With Descartes Route Planner On-demand's mobile and dispatch solutions, we will gain advanced real-time capabilities to help enhance our execution and service. The new solution also complements Descartes' BearWare mobile carton-level tracking, which we have deployed across nine terminals."
Descartes Route Planner On-demand is an integrated cloud-based delivery route planning, execution and mobile system that combines functionality with the simplicity of technology built for the web. It uses static and dynamic routes, tracking and driver performance monitoring, and it captures proof-of-delivery information in real time. The system includes Descartes Mobile, a family of GPS-based mobile applications that improve driver productivity and automate paper-based delivery processes, and Descartes Dispatch which facilitates the assigning of new orders, managing exceptions and communicating with drivers in real-time.
The BearWare system uses mobile technology to scan cartons at each milestone point in the distribution centre to storefront process. This carton-level tracking complements shipment-level tracking and helps identify potential inventory replenishment for each store, reduces theft and claims for lost cartons, and streamlines shipment payment. It also supports pool distribution, which helps retailers reduce logistics costs and store disruptions by eliminating unconsolidated direct shipments from suppliers and retailer distribution centres into stores.
"We're excited to provide our long-time customer Argix Logistics with advanced technology that helps the company continue its legacy of delivering superior customer service," said Eric Bossdorf, vice president at Descartes. "Descartes Route Planner On-demand is an excellent solution for service-driven companies, such as Argix Logistics, that face the constant challenge of balancing daily service requirements with operational constraints. By adding BearWare to the Descartes family, we look forward to growing our relationship with Argix Logistics and working together to enable them to continue offering exceptional service to retailers for many years to come."