Proving the Business Case for the Internet of Things

DC Water turns to Aclara for smart meter upgrade

Steve Rogerson
June 20, 2017



DC Water is replacing more than 85,000 meters in homes and some smaller multi-unit buildings with smart infrastructure technology from Massachusetts-based Aclara.
 
The District of Columbia Water & Sewer Authority (DC Water) joins around 800 water, gas and electric utilities worldwide using the company’s advanced metering infrastructure (AMI) network technology. It is installing the smart water meters as part of a major city-wide system upgrade. The project is expected to be completed in 2018.
 
The system offers numerous benefits to DC Water's customers, as it uses the latest technology to help track and manage water usage. The upgraded system will also reduce the need for estimated billing or manual meter reading.
 
Aclara is providing installation services through its smart grid business unit which uses the ProField mobile workforce management technology to handle AMI rollouts with installation services and provisioning of field labour.
 
"This project leverages Aclara's strength not only in leading-edge smart infrastructure technologies, but also our ability to offer customers end-to-end solutions that encompass edge devices, advanced metering infrastructure as well as full turnkey systems that increase productivity and reduce operating costs," said Allan Connolly, CEO and president of Aclara.
 
DC Water is taking advantage of AMI technology to optimise its operations and enhance customer service.
 
"This project is one more example of our mission to incorporate innovative technology in our operations for customer benefit and operational efficiencies," said DC Water CEO and general manager George Hawkins
 
Aclara Technologies supplies smart infrastructure to more than 800 water, gas and electric utilities globally. Its offerings include smart meters and other field devices, advanced metering infrastructure, and software and services that enable utilities to predict and respond to conditions, leverage their distribution networks effectively, and engage with their customers.
 
Aclara recently won a Frost & Sullivan Global Smart Energy Networks Enabling Technology Leadership Award, was named a finalist in three categories of the Platts Global Energy Awards and was listed on Government Technology's GovTech 100 list of companies. Aclara is owned by an affiliate of Sun Capital Partners.